Hello and welcome to The Compost Bin. I'm Compostwoman and I live with my family in rural Herefordshire. We have nearly four acres of garden and woodland, all managed organically and to Permaculture principles, which we share with Chickens, Cats and assorted wildlife. We also grow a lot of our own food, run courses in all sorts of things and make a lot of compost!

I am a Master Composter and have spent more than a decade as a volunteer Community Compost adviser with Garden Organic and my local Council.
I'm a self employed Environmental Educator so I run workshops and events where I talk about compost, veg growing, chicken keeping, cooking, preserving and sustainable living. I also run crafts workshops and Forest School/outdoor play sessions in our wood.

We try to live a more self sufficient lifestyle here, as best we can, while still having a comfortable life and lots of fun.

To learn more about us click on the About Compostwoman tab and remember to click on the photos to make them full size!

Tuesday 17 June 2008

F****** BT!

We have major problems every winter with our phone...a part of the line is underground through someone else's field and when it rains our line goes wrong...this has happened for the last 10 years....

We lost our phone PRETTY WELL TOTALLY ( AND THE COMPUTER!)in Dec and BT came out in Dec and Jan...both times agreed it was NOT our equipment...and that we wouldn't be charged £99 for each visit... ( but as usual they didn't fix the fault, as that would mean them digging up the cable and replacing it....)

so guess what I have just seen on our bank statement online? £198 charge from BT...

I spent all yesterday morning trying to talk to talk to SOMEONE about this....... .

rather than doing the very important gardening/food preparation stuff I HAD planned on doing.....

BT "engineer" didn't put on the log that it wasn't our equipment at fault, even though he said both times that it WASN'T our fault so we would NOT be charged...

so we have been charged for the visit...AAARRRGGGHHHH!!!!!!!!!!

and I now must spend YET more time writing letters to try to get our money back.........

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Hello! Thank you for reading my blog and for commenting. I try to reply as quickly as I can and I really appreciate your interest in my life and doings here in The Compost Bin.